UiPress lite | Effortless custom dashboards, admin themes and pages

UI completely broken in the most recent update, found out from all my customers calling me up to complain. reported it to Mar (the main dev) the entire backend was busted. We have over 30 customers with this UI and i had a bunch of phone calls with customers unhappy. Mark (the main dev) decided he didnt want to offer any compensation so we ditched the plugin entirely and had to roll out another UI. (one that works properly)

Dont buy this plugin currently not fit for purpose.

I would reccomend Dashify instead. 🙂

First, I really like the plugin and its functions. But, the support is very bad. They introduce major changes untested, which breaks the full WordPress backend and than they don't react. For a plugin that changes the full backend this is not acceptable. We have to deactivate it on all domains until they do a fix. This confuse our customers. For a plugin like this, with a paid premium version, where the author will finance a living from, this is absolutely not acceptable.

This plugin is great for creating:

• custom admin menus
• custom admin pages
• custom admin interface - colors, layouts, etc

HOWEVER, support has been taking 2-3 weeks to reply to issues and require constant nagging. Used to be great for support, but it appears development has taken priority over support. Minimal documentation for features. Multisite docs are non-existent.

FEATURES: 5 Stars
SUPPORT: 1 Star
AVERAGE: 3 Stars

If this is for a mission-critical application you may want to look for a different option.

I have reached out to the author of this plugin multiple times, with multiple tickets and replies with 0 responses for weeks/months. This behavior has no excuse, and I believe this project is now dead.

I will be looking for alternative big corporate plugins which achieve the same results, at least we can get a reply! This issue has been happening consistently for the last year with this plugin, I have had this software for years.

Very disappointing Mark.

- EDIT
No response, but I managed to fix the issue on my own. I am still disappointed with the lack of support but since this plugin is so beautiful and easily my favorite plugin in my setup I have changed my review from 1 star to 5 star.

Please don't give up on this project.

I received great support. Good luck and more success in the future.

First of all, I really liked the speed of the plugin. I understand that it is in active development stage and therefore some minor flaws are inevitable. In any case, this is the best thing I have seen on the Internet for more convenient use of the WordPress admin panel. Good luck to you in development and lots of creative ideas.

I recently reached out to UiPress through their support chat with a question regarding the compatibility of their plugin with multisite installations. I must say that the support experience I had was commendable.

The response time from UiPress was impressive, with a notification indicating that they typically reply in under 2 hours. The conversation began with a straightforward question about the plugin's compatibility, and the support team promptly assured me that UiPress works great with multisite installations.

However, when I encountered an issue activating the free plugin, the support agent, Mark, demonstrated patience and expertise in troubleshooting. Mark asked specific and relevant questions to identify the root cause of the problem. The step-by-step guidance provided, including asking for error messages and checking for other plugins, showcased a thorough approach to problem-solving.

One notable aspect of the support chat was Mark's ability to adapt to the user's technical proficiency. When the user mentioned having root access but no access to the PHP error log, Mark adjusted the troubleshooting process accordingly, demonstrating flexibility and understanding.

The support team's willingness to dive into technical details, such as enabling the WordPress error log and reviewing specific error messages, was impressive. This level of engagement and troubleshooting assistance is invaluable for users facing technical issues.

In the end, Mark identified a specific error in the log file and proposed a solution by suggesting an update to the plugin. The support agent's expertise and commitment to resolving the issue were evident throughout the conversation.

While the issue resolution took about an hour, the support team's dedication and guidance provided a clear path to resolving the problem. The user-friendly approach and technical expertise exhibited by UiPress support, particularly Mark, left a positive impression.

In conclusion, based on this support chat experience, UiPress appears to have a knowledgeable and responsive support team that goes the extra mile to assist users with technical challenges. The interaction was professional, and the support team demonstrated a commitment to ensuring a satisfactory resolution for me.

P.S.: If you run into problems with Google Analytics connections, make sure to turn off all ad blockers on both your desktop and web browsers.

This extension is a must have for all professional web developers, it offers unlimited possibilities to customize the UI for your clients! All problems (which are mostly on your side) are solved immediately with great support! Thanks a lot!

I used this plugin because I wanted a more modern admin interface. Features are good but performance is lacking bad so I had to drop it till they realize this.