This company is highly unprofessional.
By pctweb on November 2, 2023
I waited for three months to be accepted, only to have my account abruptly deleted shortly after. They seem to prioritize larger Dutch companies and provide no guidance on development. Dealing with their settings turns out to be a time-wasting endeavor, followed by rejection. I strongly discourage the installation of this plugin extension. They lack transparency and fail to deliver quality services. My investigations revealed server-related issues within their operations.
Company of Charlatans
BAD! They quietly disable iDeal, no email to me, site w/o checkout for months.
By fitwave on October 18, 2023
My business by design has little transactions, but big ones when they happen. Upon setting up my website and testing the backend, including Mollie integration, it took me a few months after that to finalize the frontpage and marketing channels and have potential customers visit the website.
Unbeknownst to me, Mollie had since disabled my iDeal checkout options after 3 months for 'inactivity'. This was on January 2022.
>>>They never told me about this, and never sent me a notification. <<<
I verified with support, and they said, verbatim: "We do not generally send emails regarding this."
iDeal was disabled on their end, and I was left without any sales. Unbeknownst to me, I figured I was simply not getting enough traffic to my site leading to 0 sales, so I spent a significant amount of money on Google Ads in Q1 and Q2 of 2023, got plenty of clicks, but still no sales.
Only recently, I by accident discovered in Mollie's dashboard over at mollie.com that my iDeal integration had been unilaterally 'paused' by them. Hence, my site had been operating for over a year without a valid checkout option (which also did not show up in my wordpress / woocommerce dashboard because the plugin itself was working fine). This explains why I did not sell anything. It also means all my marketing investments were completely wasted.
I dug back into my emails and correspondence and indeed found no notification of any service being disabled. They simply never told me.
Support was not helpful and was mostly confused by their own messages, referring back to an email they sent on October 6th 2 years prior, when they asked for verification documents. Support said "you still need to send documents". I had to point out the fact that they were referring to emails of 2 years prior. Only after that, they were able to tell me they had actually unilaterally suspended my services due to 'inactivity'.
It's a total stretch and indefensible to not send out notifications and emails when you unilaterally disable services. They never even offered an apology for failing to send out such notification when they disable services that literally break the site and disable sales.
I'll be looking for an alternative. Mollie is clearly unprofessional.
Really? and did not mentioned
By moiyoussef on October 10, 2023
Mollie has restrictions for processing payments for merchants located in countries outside the EU, EEA, or UK.
It just works
By sebdemb on July 13, 2023
Mollie is amazing. Using it for 2 years now, and had no issue at all. But for PayPal I use a different plugin. I would love to see a Mollie solution for PayPal express in Future!
7.3.9 and psr/container
By Martin (martinplr) on June 27, 2023
Version 7.3.9 broke compatibility with psr/container package. Plugin require now manual patching.
Crashes browser, Mollie does nothing
By webwitnl on May 6, 2023
I submitted a very specific bug report which causes browsers to crash due to Mollie firing itself like 7-10 times, loading and firing over 7MB of javascript and stuff. They need to throttle the change event on checkout like other checkout elements/plugins. Silence for almost a month now. These are amateurs. If they would have been pros, they would immediately act on this bad implementation. Instead, seems no one cares at Mollie.
Not reliable
By johannes1959h on April 14, 2023
People could not pay for over two weeks. Reason: the checkout page gave this error message: "Billing Country undefined is not valid". According to Mollie support this was due to an update in woocommerce and I had to install a paid plugin enabling a mandatory billing country field. However, Mollie seemed to be the only payment method requiring this field, all other methods I tested worked fine. This seems to be a Mollie plugin issue but instead Mollie was blaming others. Great support (not).....
I'm switching to another payment provider.
Buggy
By obsidiaan on April 12, 2023
Every update of the plugin it is "fingers crossed" because of bugs/errors.
My experience is that particularly this plugin must be tested before updating on a life site. Does not work well with the WooCommerce deposits plugin. The latest version 7.3.6 is bugged and gives errors.
La meilleure plateforme de paiement en ligne
By injaweb on April 6, 2023
Super ! Jamais eu de problème.
Super Plugin und toller Support!
By silenceno1 on March 31, 2023
Das mollie Plugin kann ich jedem nur empfehlen. Es lässt sich leicht einbinden, ist nahezu immer verfügbar, toller Support – sofern sich denn überhaupt Fragen auftun und auch bzgl. des Datenschutzes (DSGVO) sehr empfehlenswert.