what happend?
By sandyc1115 on June 16, 2024
im missing sales due to i dont know what. if it aint broke, dont fix it!
Epic Failure
By daphnetalbot on June 6, 2024
Everything was great until the next day. Twenty hours after installation, the media gallery showed over 700 copies of the wc-square-gift-card-placeholder.png and growing. It was multiplying like bunnies. A support ticket to Automatic got a few responses. Once they mentioned that this was a known bug and they would make a note of it, they stopped answering emails. Upon some digging, this "bug" has been "known" for quite a while. They should pull this plugin off until it is fixed.
good plugin tried them all
By catsman on April 24, 2024
i tried many square plugins this one is ok to me i do not understand why people have hard time with this plugin works as described and support is great too
Very Helpful Support Team
By [email protected] on April 18, 2024
The plugin works as promised, and I appreciate how the support team has been dedicated in helping me resolve the issue we were facing. Kudos to the team!
How did this reach production? An Abysmal Failure in Integration
By smgdarien on April 12, 2024
A Masterclass in Frustration
Adding to the already detailed negative review, here’s a compilation of further criticisms based on widespread feedback from other users across various platforms:
Square for WooCommerce Review: A Masterclass in Frustration
The Square for WooCommerce plugin is not just a disappointment; it's an outright failure in modern e-commerce solutions. This integration supposedly designed to simplify the management of online and physical stores instead multiplies the workload and exasperates its users.
Many users echo the sentiment that this plugin remains perpetually in a beta state, never fully delivering on its promises. Retailers find themselves trapped in a vicious cycle of managing dual inventories manually due to the plugin's inability to selectively sync products. If you have more than a handful of products or operate multiple locations, this plugin becomes a hinderance rather than a help.
A common grievance among the users is the plugin’s poor handling of product images and descriptions, requiring store owners to update each platform individually—defeating the purpose of an integration meant to save time. This issue is compounded by the plugin's notorious single-image limitation, which necessitates additional uploads for every product, an archaic feature that users find bewildering in the age of multi-media online retail.
The lack of integration for Square Loyalty is another sore point. Customers cannot view or redeem their loyalty points on WooCommerce, creating a disjointed experience that undermines customer retention strategies and complicates marketing efforts.
The handling of taxes is particularly problematic. The plugin's inability to manage inclusive tax options properly has led to incorrect charges at checkout, infuriating customers and complicating financial reporting for businesses. This issue is especially critical in regions with stringent tax compliance regulations.
Support—or the lack thereof—has been a major point of contention. User forums and review sites are awash with complaints about the non-responsive and unhelpful support team, which often resorts to generic responses. The overwhelming feeling is one of abandonment, with users feeling left to fend for themselves amidst a sea of unresolved issues and unaddressed bugs.
Perhaps the most damning feedback comes from the long wait times for essential updates. The glacial pace at which improvements are made, if ever, suggests a lack of commitment from the developers. The addition of Gift Cards, a basic feature that took over eight years to implement, is frequently cited as emblematic of the plugin’s slow and unresponsive development cycle.
In sum, the Square for WooCommerce plugin is widely regarded as a liability rather than an asset. The litany of unresolved issues, combined with sluggish updates and ineffective support, has led many users to seek alternatives. As a solution partner and retailer, the consensus is clear: this plugin is unfit for serious e-commerce and should be avoided by any retailer who values efficiency, reliability, and customer satisfaction.
Broke my site
By Lee (icrashrcfoam) on April 4, 2024
I've had just about every issue mentioned in the negative reviews. I was able to work through most of them. A lot of the issues people had were due to the poor documentation from Square.
Except for one issue. About 15% of my the items on my site got set to quantity 0. And this happened right before an event. This is absolutely terrible. I'll be removing this from my website after the event is over and never use square again.
Great WooCommerce POS Solution!
By kenjimcauliffe on March 17, 2024
Don't let the negative reviews discourage you from at least giving this plugin a try! Speaking only from my own experience, I find the product synchronisation between Square and WooCommerce to be more reliable and intuitive than I had been led to believe, and I'm very pleased with the plugin.
My one request is the addition of the ability to pay via Square Gift Cards in the block based checkout, as this is currently preventing me from using the block checkout on a couple sites.
Configure TWICE might be causing errors
By kaity123 on March 13, 2024
To the Developers of this plugin:
I had it a previous version in a different site and it worked perfectly. However, when I installed directly via the "Add Plugin" within WordPress, I noticed two issues immediately:
Issue #1: Message in WordPress.org Repository message is "Warning: This plugin has not been tested with your current version of WordPress."
Issue #2: Once the plugin was activated, it shows two "Configure" links. This maybe causing issues with choosing location as that field is "blank" on both "Configure" links in the plugin.
Below is a plain text copy of what the plugin displays:
"
WooCommerce Square
Configure | Configure | Docs | Support | Review | Deactivate
Adds ability to sync inventory between WooCommerce and Square POS. In addition, you can also make purchases through the Square payment gateway.
Version 4.5.1 | By WooCommerce | View details
"
My version of WordPress: Current version: 6.4.3
Last checked on March 13, 2024 at 7:21 pm GMT+0000
Woocommerce: Version 8.6.1
Please advise as I love this plugin before.
Thanks.
Seriously, this thing is great!
By grinndaddy on March 3, 2024
Square has been nothing but a delight for us. We have been using it as a payment gateway for years and it has never failed. We're only just starting to use it to sync products, but so far so good. In our case, we're just pushing products up to our Square POS from WooCommerce, and only want orders to come back through Woo. So, a lot of the issues people have described aren't relevant to us. However, we have had complexities/issues with Square otherwise, and their support seems fine. I'm really not sure what all the complaining is about.
Not Working
By Jacob Wonder (jacobwonder) on January 22, 2024
it's not showing the credit card fields on anyone else's screen, only a logged in admins screen.