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WooCommerce Cart Abandonment Recovery icon

WooCommerce Cart Abandonment Recovery

v2.0.2
by Brainstorm Force · 4.8 (568 reviews)

Recover your lost revenue. Capture email address of users on the checkout page and send follow up emails if they don't complete the purchase.

300K+ active installs Updated Oct 17, 2025 Tested to 6.8.3 Requires PHP 7.2
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WooCommerce Cart Abandonment Recovery

About WooCommerce Cart Abandonment Recovery

This plugin helps you recover lost revenue from abandoned carts by capturing the email addresses of users and sending automated follow-up emails. It offers features like unique checkout links, GDPR compliance, ready email templates, integration with marketing automation tools, and reports. It is a free plugin from CartFlows that is easy to install and has no performance impact on your WooCommerce shop.

Screenshots

WooCommerce Cart Abandonment Recovery screenshot
WooCommerce Cart Abandonment Recovery screenshot
WooCommerce Cart Abandonment Recovery screenshot
WooCommerce Cart Abandonment Recovery screenshot

Frequently asked questions

How does this plugin work?
The plugin captures the email address of users on the checkout page. If the purchase is not completed within 15 minutes, it starts sending an automated series of follow up emails that you can customize to match your brand.
What are some features of this plugin?
Some amazing features of WooCommerce Cart Abandonment Recovery include: unique checkout links, GDPR compliance, ready templates for follow up emails, webhooks integration, coupon code generation, and detailed reports.
Is this plugin really free?
Yes, this plugin is 100% free for all WooCommerce users from the CartFlows team.
Will it affect the performance of my WooCommerce shop?
No, this plugin stores everything locally in the database of WordPress and has been optimized to have no performance impact.
How can I get started?
To get started, simply install and activate the WooCommerce Cart Abandonment Recovery plugin, review the default email templates, and you're done! The plugin will start recovering your lost sales in as quickly as 15 minutes.

Changelog

Version 2.0.2 – Friday, 17th October 2025

  • Fix: Users with the Shop Manager role were unable to delete records from Follow-up Reports.
  • Fix: UI toggle for switching to the older version was not functioning as expected.
  • Fix: Resolved a fatal error caused by a call to an undefined utils function when enabling webhook settings in certain cases.
  • Fix: Improved toggle field logic to ensure correct display and saving of values when enabling or disabling settings.
  • Fix: Resolved an issue where the GDPR opt-out link below the email field was unclickable.

Version 2.0.1 – Tuesday, 30th September 2025

  • Improvement: Added future compatibility support for the Pro plugin.
  • Improvement: Standardized function calls by replacing direct helper usage with common methods.
  • Improvement: Made minor UI enhancements across multiple screens.
  • Fix: Resolved an issue where the switch UI notice continued to display even after updating to the new UI.
  • Fix: Corrected the improper usage of the _load_textdomain_just_in_time function.
  • Fix: Fixed a critical error that occurred when all order statuses were unchecked in the “Exclude email sending for” option.

Version 2.0.0 – Thursday, 21st August 2025

  • New: Revamped the whole Cart Abandoned user-interface to add a user-friendly touch.
  • New: Introduced language files for multiple languages for quick translation of the plugin.
  • Improvement: Revamped the plugin dashboard to give more abandoned cart’s recovery statistics.
  • Improvement: Added a future compatibility of Pro plugin.

Version 1.3.3 – Tuesday, 24th June 2025

  • New: Added import and export functionality for follow-up email templates, making it easier to back up, share, and migrate email configurations.

Version 1.3.2 – Thursday, 15th May 2025

  • Improvement: Included the abandoned cart recorded date in the exported file.
  • Fix: Prevented recovery emails from being sent if the cart contains out-of-stock products.
  • Fix: Resolved a CSS conflict between the DIVI dashboard and the Cart Abandoned plugin.

Version 1.3.1 – Wednesday, 11th December 2024

  • Fix: Resolved an incorrect usage error for the _load_textdomain_just_in_time function.
  • Fix: Resolved a PHP notice related to attempting to get the property ‘meta_value’ of a non-object.

Version 1.3.0 – Tuesday, 2nd July 2024

  • New: Introduced the support of Cart abandoned tracking for WooCommerce Blocks Checkout.
  • Improvement: Optimized the cart abandonment tracking for speed improvements.
  • Fix: Resolved error warnings when a null value is passed in PHP 8.2 and later versions.

Version 1.2.27 – Tuesday, 12th March 2024

  • Security Fix: Hardened the security of the plugin suggested by WPScan.

Version 1.2.26 – Wednesday, 29th November 2023

  • Fix: Product’s custom data options were not displayed in the abandoned order data.
  • Fix: Fixed the error warning if null value passed while using the PHP 8.1 version.

Version 1.2.25 – Thursday, 18th May 2023

  • New: Added new action wcf_ca_before_trigger_webhook before triggering webhook.
  • New: Added new action wcf_ca_process_abandoned_order while processing abandoned order.
  • Fix: Fatal error when all order statuses are unchecked for the “Exclude email sending for” setting.

Version 1.2.24 – Monday, 3rd April 2023

  • Fix: Delete abandoned order action was not working.

Version 1.2.23 – Wednesday, 1st March 2023

  • Fix: Fixed the PHP warning showing on the abandoned cart details page.

Version 1.2.22 – Wednesday, 15th February 2023

  • New: Added filter woo_ca_recovery_email_unsubscribe_notice to change the unsubscribed notice text.
  • Fix: WCAR shortcodes of email editor not showing in some cases.

Version 1.2.21 – Thursday, 15th December 2022

  • Fix: Fixed deprecation notices for PHP 8.1.
  • Fix: Some strings were not translatable.

Version 1.2.20 – Monday, 7th November 2022

  • New: Added woo_ca_session_abandoned_data filter to extend the session data.

Version 1.2.19 – Tuesday, 6th September 2022

  • New: Added woo_ca_recovery_email_data filter for email data before sending the recovery email.
  • Improvement: Updated default cron time for abandoned carts to 20 min and limited the minimum cron run time.
  • Improvement: Showing shipping name on the abandoned list if billing email is empty.
  • Improvement: Handling test webhook response for pabbly and integromat webhooks.

Version 1.2.18 – Friday, 27th May 2022

  • New: Allowing entering multiple email addresses to receive weekly report emails.
  • Improvement: Updated the weekly report email content.

Version 1.2.17 – Thursday, 19th May 2022

  • Fix: The admin notice of the weekly report email was not dismissible on other pages of WordPress.

Version 1.2.16 – Tuesday, 17th May 2022

  • New: Introduced weekly order recovery reports via email.
  • New: Added an option to send the recovery emails in WooCommerce email format.
  • Improvement: Updated the default unsubscribe text from “Unsubscribe” to “Don’t remind me again”.

Version 1.2.15 – Thursday, 21st April 2022

  • Improvement: Handled WordPress database error while creating tables on plugin activation.

Version 1.2.14 – Tuesday, 05th April 2022

  • New: Added cron cutoff time option in settings.
    Note: If you are using the custom code to update the cron time then please remove it & update same in new option.
  • New: Added an option to append the query parameters to recovery link.
  • Improvement: Showing large product images in outlook in some cases.
  • Improvement: Added filter to update the default first name of customer.
  • Fix: Product price not showing as configured in Woocommerce settings.

Version 1.2.13 – Tuesday, 13th July 2021

  • Fix: Some strings of the plugin were not translatable.

Version 1.2.12 – Thursday, 29th April 2021

  • Improvement: Added the placeholder image for the product image.
  • Fix: PHP error while notifying recovery to admin.
  • Fix: Products Custom attributes not showing in product column.
  • Fix: Orders list was not sorting.

Version 1.2.11 – Monday, 08th March 2021

  • Improvement: WordPress 5.7 compatibility.
  • Improvement: Removed jQuery3 deprecated function notices.

Version 1.2.10 – Tuesday, 16th February 2021

  • New: Added the option to delete the plugin data on plugin deletion.
  • New: Added the filter before triggering the webhook.
  • Improvement: Showing Parent product image if variation image is not set.

Version 1.2.9 – Thursday, 14th January 2021

  • New: Added the filter before coupon generation to modify the coupon arguments.
  • Improvement: Added the Phone number field in export data.
  • Fix: Fixed the get_title on boolean error and PHP 8 notices.
  • Fix: Showing wrong product images for variation.

Version 1.2.8 – Friday, 14th August 2020

  • New: Added new option to prevent recovery emails for specific order status.
  • Fix: Deprecated the ‘woo_ca_exclude_on_hold_order_from_tracking’ filter.

Version 1.2.7 – Tuesday, 16th June 2020

Version 1.2.6 – Thursday, 21st May 2020

  • New: Added option to send the email to admin after successfully cart recovery of the abandoned order.
  • Fix: Email rescheduling was considering the cart abandoned time rather than the current time.
  • Fix: Coupons generated by plugin were not deleting.
  • Fix: Variation/Custom product attributes were excluded from the recovered cart.

Version 1.2.5 – Wednesday, 11th March 2020

  • Improvement: Allowed plugin access to the shop manager.
  • Fix: Variable product name not showing in the product table.
  • Fix: All orders are not exporting due to the wrong pagination.
  • Fix: Not showing the next page’s orders.

Version 1.2.4 – Thursday, 06th February 2020

  • New: Added option to export abandoned orders.
  • New: Added option to search abandoned orders.
  • Improvement: Compatibility with the latest WordPress PHP_CodeSniffer rules.
  • Fix: Get id error while sending emails.

Version 1.2.3 – Thursday, 12th December 2019

  • New: Added option to unsubscribe users in bulk.
  • New: Added filter ‘woo_ca_exclude_on_hold_order_from_tracking’ to exclude on hold orders from the tracking.
  • New: Added product table shortcode for webhook.
  • Improvement: Updated filter ‘woo_ca_email_template_table_style’ for product table alignment.
  • Fix: Sometimes test emails are not sending.

Version 1.2.2 – Tuesday, 12th November 2019

  • Fix: Duplicate order issue for variation products.

Version 1.2.1 – Tuesday, 5th November 2019

  • New: Added delete option for used & expired coupons which will be created now onwards.
  • Fix: Sometimes order status remains “abandoned” for initially failed orders.
  • Fix: Strings updated for translation.

Version 1.2.0 – Monday, 14th October 2019

  • New: Added support for PPOM products.
  • Improvement: Added email activate toggle button on grid.
  • Improvement: Added notice on the checkout page for test emails.
  • Fix: Zero-value orders getting tracked.
  • Fix: Disable tracking for the custom user roles.

Version 1.1.9 – Thursday, 19th September 2019

  • New: Option added to ignore users from cart abandonment process.
  • New: Filter added to customize the styling of email template table.
  • Improvement: Added compatibility with Razorpay plugin.
  • Fix: Email template markup was breaking after save.
  • Fix: Failed orders were getting marked as completed.
  • Fix: Empty order was getting tracked and email sending for it.
  • Fix: Email settings options were swapping value of from and reply-to.

Version 1.1.8 – Tuesday, 3rd September 2019

  • New: Option added to auto-apply coupon on the checkout.
  • New: Option added to apply coupon individually.
  • New: Option added to create free shipping coupons.

Version 1.1.7 – Monday, 12th August 2019

  • New: Filter added to show the cart total inside the email template.
  • New: Filter added to change the cart abandoned time.
  • Improvement: Order tracking logic updated for automated payments.
  • Improvement: Update report dashboard DateTime format to WordPress format.
  • Fix: Broken image in the email template.

Version 1.1.6 – Friday, 19th July 2019

  • New: Bundled product support for email checkout URL.
  • Improvement: Added phone number and address while triggering the to webhook.
  • Fix: Creating tables and default settings on activation.

Version 1.1.5 – Tuesday, 9th July 2019

  • Fix: Other crons disappearing issue.

Version 1.1.4 – Tuesday, 9th July 2019

  • Fix: Follow up emails were getting sent even after the completion of the order.
  • Fix: Email template variable ‘Abandoned Product Names’ warning issue.

Version 1.1.3 – Thursday, 27th June 2019

  • Improvement: Added checkout link for abandoned cart inside the admin section.
  • Fix: Added pagination for reports.
  • Fix: Recover report calculations before campaign triggers.
  • Fix: Empty cart notice when CartFlows checkout is set global.

Version 1.1.2 – Wednesday, 12th June 2019

  • Fix: Issue of timezone while sending mail through cron.
  • Fix: Delete single cart abandonment order.
  • Fix: MySql 5.5 support for CURRENT_TIMESTAMP.

Version 1.1.1 – Thursday, 06th June 2019

  • New: Added feature to reschedule emails for Admin.
  • Fix: Coupon expiry time issue.
  • Fix: Email issue for a user who has an already purchased order.
  • Fix: Translatable strings updated.

Version 1.1.0 – Thursday, 30th May 2019

  • Added a view for admin to check email status specific to the particular abandoned user.

Version 1.0.0 – Monday, 27th May 2019

  • Initial Release

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