Prompt and accurate
By Marc Poirier (LuxVideoProd) on June 27, 2025
I've been trying to figure out my issue for a while and they were quick to answer, and the proposed solution was both easy to understand and to implement.
WooCommerce Support - thank you!
By sdf01 on June 26, 2025
My WC shop completely broke (images not loading, customers unable to download files) a few days ago - and I'm blown away by the technical expertise of the WC Support forum! They were able to give me potential causes & solutions.
The highly specific, technical guidance I received from the forum helped resolve the issue.
One of my main reasons for sticking with WooCommerce, despite being tempted by the sleek look of Shopify, is the wider availability of community support for WC.
Thank you, WooCommerce community!
Aggressive plugin update system
By eddio on June 26, 2025
Purchased a plugin from Woo. Can not get automatic plugin updates UNLESS I connect my store to Woo. Had to manually download and then upload the plugin. Also, since they have merged up with WordPress, there is a mix up with saved login details, that is causing trouble when you are trying to achieve anything - for example, connecting the site to Woo, finding your purchased plugins, new plugin releases etc
Other then this, the WooCommerce plugin itself is great and I haven't had any issues.
I really hope that they will update their system and remove this aggressive request to connect my site to Woo to unlock the plugin updates via admin dashboard.
Once this is sorted, the review will be revisited.
Thanks
Waited a week plus for a response then they closed my ticket.
By mnjon on June 25, 2025
Wow.
Simply awesome support!
By parental on June 25, 2025
This was my first time contacting Wordpress and they are doing a great job.
I've used WooCommerce for many clients!
By Bouke Lourens (dewebdeveloper) on June 25, 2025
Since the beginning of my business, I've used WooCommerce for many clients. Before that, I worked extensively with VirtueMart for Joomla and with OsCommerce, but the flexibility of WooCommerce is incredible. It’s widely supported by nearly all payment providers. You really don’t need anything else to turn your client’s business into a success — it’s far better than any other webshop software out there.
IS ok
By Nguyễn Hiếu (batboyboy) on June 24, 2025
iisok but not ok for free :D, old version free is best! now not best for free!
Support was A+++++
By egdotcom on June 24, 2025
I have been developing locally for many, many years. Perhaps not the place to admit it but I totally prefer Joomla over Wordpress (I can hear cries of horror). Almost all the sites I design/manage are Joomla - I just feel more comfortable with it. It suits the way I think.
However, when I have to design a shop, I choose WooCommerce every time. Yes, it means the rest of the site is in WP, which causes headaches for me but WooCommerce is just soooo good.
Why am I writing this? I had a problem I just couldn't solve and posted a question on the forum. Within a few hours I received a response from Jonayed, who solved the issue for me, even though probably not directly a WooCommerce issue. Can't beat support like that!
Much, much appreciated.
Paul
Got It Resolved!
By rqcmt on June 23, 2025
Thanks so much for your patience and support!
You gave me really helpful advice from different angles, and I finally managed to fix the issue.
I really appreciate it.
WooCommerce does not dissapoint
By yarvolk on June 22, 2025
I don't think there's a better plugin for e-commercing on WordPress than WooCoommerce. Constant updates and development just makes it even better. Support is actually helpful too. Keep up the good work.