Trustpilot Reviews

Trustpilot Reviews

Generate reviews, add TrustBox for your Woocommerce site with Trustpilot reviews plugin
Rating:
1.8
star-rating-1star-rating-2star-rating-3star-rating-4star-rating-5
Active Installations:
40000+
Last Updated:
Jul 25, 2023
WordPress Version:
3.5.1 or higher
Tested up to:
6.2.6

Build Brand Trust

Collect and showcase Trustpilot reviews

Trustpilot helps you grow your brand trust by collecting and displaying authentic customer reviews. Use Trustpilot to build credibility and attract more customers to your business.

Install and configure Trustpilot's free WooCommerce plugin for automated review collection.

Streamline review requests

Automate review requests for new orders and send requests to past customers in one go.

Increase Sales

Automate review requests and boost conversions

2.5.925 – 25/07/2023

  • Mark plugin as compatible with WooCommerce HPOS

2.5.914 – 07/12/2022

  • Fixed uninstall issue.
  • Security improvements.

2.5.901 – 02/15/2022

  • Dynamic Trustbox script.
  • Security improvements. Check permissions before updating settings.
  • Cleanup all the settings on plugin uninstall.

2.5.888 – 07/09/2021

  • PHP 8 support

2.5.886 – 24/08/2021

  • Fixing blank screen issue

2.5.857 – 02/07/2021

  • The latest WordPress version support
  • The latest Woocommerce version support

2.5.823 – 28/04/2021

  • PHP 8 support

2.5.808 – 22/06/2020

  • Load javascript files asynchronously
  • Cleanup html from product data.
  • Collect product variation image

2.5.800 – 12/02/2020

  • Drag and drop product review widgets and ‘apply to all products’ on the product category pages
  • Small bug fixes.

2.5.784 – 05/12/2019

  • Fixed the issue on checkout page
  • Minify all javascript & css files

2.5.777 – 13/11/2019

  • Use TrustBox functionality without having WooCommerce plugin
  • Small bug fixes.

2.5.735 – 16/09/2019

  • Improvements on TrustBox render time

2.5.733 – 12/09/2019

  • Improvements to Product Reviews
  • Fixed small error logging issues

2.5.725 – 07/08/2019

  • Pre-filled Trustpilot sign-up form & automatic domain claim for new users
  • Fixed small bugs

2.5.695 – 09/05/2019

  • If you have translated your shop into multiple languages, you can now map them with multiple languages of invitation templates.
  • If you are making use of Product Reviews feature, you can now quickly check that you have set up all the required product data to successfully invite your customers to leave reviews.
  • Improved product reviews functionality.

2.5.649 – 19/03/2019

  • Fixed multisite issues

2.5.626 – 03/01/2019

  • Drag and drop TrustBoxes for an instant preview
  • Rearrange, customise, and publish without any code changes
  • Add multiple TrustBoxes at the same time
  • Add TrustBoxes to different pages of your website

1.0.558 – 30/10/2018

  • Initial Release.

Laughably Bad

By willlouisdarby on February 26, 2025

I pay for the premium plan which is £600 PER MONTH. This is enough to rent a flat up north in the UK. Even after charging an arm and a leg for their plugin, they can't be bothered to add basic features to it like the ability to align a widget to the left, meaning it displays in the middle no matter what. One of the worst plugins I have ever come across as a web developer.

trustpilot is trash

By peacefullife on January 6, 2025

They delete true, good reviews and publish false, negative ones UNLESS YOU PAY THEM... I have even been horribly scammed by a company with a 3.9 rating on trustpilot!

Why no longer updates?

By sebing83 on September 23, 2024

Hello. I would like to ask the developers why it has been a year since they stopped updating the plugin?

bad support

By Mati (mattheus) on August 15, 2024

very bad support i mean, no support!

dont work with Divi theme

By jorlar1 on July 29, 2024

This plugin doesent work with divi theme

The plugin needs an update.

By DitPrint (smokeus) on July 6, 2024

When the plugin is working, it's sending out invites to review - that's working.
But I keep getting deprecated PHP errors, because they didn't update the plugin to the lastest PHP versions. So had to disable the plugin. Which is kind of annoying, as all my other plugins supports newer versions of PHP.
But they won't get data from a lot of different webshops when the webmaster disable the plugins as well, so I don't understand why they wouldn't keep it up to date.

Outrageous prices to simply display your rating and reviews

By Fatbat on May 18, 2024

This plugin is a joke. None of the widgets are free - to simply display your businesses' rating and reviews is outrageously priced, starting at €139 a month and going up to €519 a month! There's nothing business-friendly about this. Trustpilot also stopped allowing Trustindex to use their API, which was a free solution, so they could hold small business owners hostage. If they kept this affordable they would garner so much more praise and positive reviews than through this greedy approach. Shameful.

Trustpilot, the worst and most fraudulent app!!

By standamo on March 1, 2024

Trustpilot, the worst app!! I wrote about the negative and fraudulent actions of the Russian bookmaker MEGAPARI, and they did not want and do not want to publish my review. They will publish only positive reviews of this Russian bookmaker. They are obviously paid by this Russian bookmaker!! Big scam is Trustpilot app !! I sent all the communication between me and MEGAPARI, everything they wanted to verify my game account, that the methods of this betting office are non-standard and Trunspilot didn't publish my reviews anyway!!

Wow. I installed a button?

By rancuta on January 29, 2024

PROS:
Allows you to send automated reminders to customers to review you on Trustpilot for free.

CONS:
This plugin should be renamed to "Trustpilot Button" plugin, because that's what it basically allows you to add to the layout for free.

The plugin description is very misleading and lacking information.

It is indeed free, but you are hiding all options behind a pay-wall.

You didn't even bother designing and branding the only free widget button option available in this plugin. It's just a dull button without colors or stars.

Poor plugin in need of an update or redevelop

By wigglypoppins on January 10, 2024

Tried installing and setting this up for a client, the settings page is blank and the video documentation on WP plugin homepage are private.

After a bit of digging I see this works with widgets which are pretty dated now, this plugin likely needs updating or redeveloping to work using blocks and include ways to customise

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