Laughably Bad
By 
willlouisdarby on February 26, 2025
I pay for the premium plan which is £600 PER MONTH. This is enough to rent a flat up north in the UK. Even after charging an arm and a leg for their plugin, they can't be bothered to add basic features to it like the ability to align a widget to the left, meaning it displays in the middle no matter what. One of the worst plugins I have ever come across as a web developer.
trustpilot is trash
By 
peacefullife on January 6, 2025
They delete true, good reviews and publish false, negative ones UNLESS YOU PAY THEM... I have even been horribly scammed by a company with a 3.9 rating on trustpilot!
Why no longer updates?
By 
sebing83 on September 23, 2024
Hello. I would like to ask the developers why it has been a year since they stopped updating the plugin?
bad support
By 
Mati (mattheus) on August 15, 2024
very bad support i mean, no support!
dont work with Divi theme
By 
jorlar1 on July 29, 2024
This plugin doesent work with divi theme
The plugin needs an update.
By 
DitPrint (smokeus) on July 6, 2024
When the plugin is working, it's sending out invites to review - that's working.
But I keep getting deprecated PHP errors, because they didn't update the plugin to the lastest PHP versions. So had to disable the plugin. Which is kind of annoying, as all my other plugins supports newer versions of PHP.
But they won't get data from a lot of different webshops when the webmaster disable the plugins as well, so I don't understand why they wouldn't keep it up to date.
Outrageous prices to simply display your rating and reviews
By 
Fatbat on May 18, 2024
This plugin is a joke. None of the widgets are free - to simply display your businesses' rating and reviews is outrageously priced, starting at €139 a month and going up to €519 a month! There's nothing business-friendly about this. Trustpilot also stopped allowing Trustindex to use their API, which was a free solution, so they could hold small business owners hostage. If they kept this affordable they would garner so much more praise and positive reviews than through this greedy approach. Shameful.
Trustpilot, the worst and most fraudulent app!!
By 
standamo on March 1, 2024
Trustpilot, the worst app!! I wrote about the negative and fraudulent actions of the Russian bookmaker MEGAPARI, and they did not want and do not want to publish my review. They will publish only positive reviews of this Russian bookmaker. They are obviously paid by this Russian bookmaker!! Big scam is Trustpilot app !! I sent all the communication between me and MEGAPARI, everything they wanted to verify my game account, that the methods of this betting office are non-standard and Trunspilot didn't publish my reviews anyway!!
Wow. I installed a button?
By 
rancuta on January 29, 2024
PROS:
Allows you to send automated reminders to customers to review you on Trustpilot for free.
CONS:
This plugin should be renamed to "Trustpilot Button" plugin, because that's what it basically allows you to add to the layout for free.
The plugin description is very misleading and lacking information.
It is indeed free, but you are hiding all options behind a pay-wall.
You didn't even bother designing and branding the only free widget button option available in this plugin. It's just a dull button without colors or stars.
Poor plugin in need of an update or redevelop
By 
wigglypoppins on January 10, 2024
Tried installing and setting this up for a client, the settings page is blank and the video documentation on WP plugin homepage are private.
After a bit of digging I see this works with widgets which are pretty dated now, this plugin likely needs updating or redeveloping to work using blocks and include ways to customise
