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About Smartsupp – live chat, chatbots, AI and lead generation
Smartsupp is an AI-powered chat and chatbot solution that helps businesses increase online sales. With features like live chat, lead generation chatbots, and AI-powered assistants, Smartsupp allows businesses to engage with customers, convert visitors into loyal customers, and gain insights into customer behavior. It is GDPR compliant and trusted by over 100,000 webshops and websites worldwide.Screenshots
Frequently asked questions
Elevate Your Online Sales with Conversations!
We offer everything you need to grow your online sales: AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.
Why choose Smartsupp?
?️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger and email integration, ensuring every conversation is at your fingertips via our mobile apps.nn? Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots and automated messaging.nn? Engage with AI: Keep both customers and visitors engaged with our AI-powered sales and customer care assistants, available 24/7 to provide invaluable assistance.nn? Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team's performance, popular inquiries, and more. Uncover who's converting effortlessly and who may need your special attention.nn? GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws.
What can Smartsupp do?
What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional.nnLive Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation.nnChatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you're not around.nnAI Features: Simplify response customization and design. We're also working on an AI shopping assistant to make your work even easier.nnLead Collection: Automatically gather leads through the chatbot and categorize them based on your needs.nnMessenger & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard.nnE-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress.nnMobile App: Stay connected with your customers anytime, anywhere – it's like having your e-shop in your pocket!
What our users say about us?
“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” - Oke Harms, Kickerkult.denn“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.” - Katarzyna, Wujo.pl
Changelog
3.7
- Fix possible CSRF security issue
3.6
- Fix translation strings
- Give us review notification
- No mkt consent
3.5
- New graphic design
- UI improvements
3.4
- Changes in readme
- improved country and language tracking during registration
- composer update
3.3
- Changes to create SmartSupp account process
3.2
- Fixed bug when SCRIPT tags are inserted into optional code text area
- Some minor text changes
3.1
- Fixed bug on some installations with WooCommerce
- Fixed bug with custom templates not showing styles
3.0
- Refactored plugin design
2.8
- Fixed some PHP warnings
2.7
- Updated dependencies
- Fixed problem with some non-ASCII letters used in strings
2.6
- PHP version check. At least PHP 5.3 is required during plugin activation.
- WordPress version check for at least version 3.1
- Removed some PHP warnings
2.5
- settings page changes
2.4
- version fix
2.3
- Some default parameters are not set
- Possibility to enter custom parameters for chat
2.2
- Some language changes
2.1
- fixed error in rendering
2.0
- Plugin is using now smartsupp/chat-code-generator (https://github.com/smartsupp/chat-code-generator)
0.1
- Inital version of the Plugin
