Good support
By stanf on January 30, 2025
Very good support and plugin also works good!
good customer support experience
By pmcelwee on January 21, 2025
I experienced a bug in the plugin that was due to the HPOS update in core woocommerce. I emailed customer support, and received a very thorough back-and-forth response that gave me confidence, after running some tests on my end, that a recent update had already fixed the bug.
Hopelessness and silence
By mathrafal on January 10, 2025
The plugin does not do what they say and support is next to useless.
I have asked for a refund three times and each request has been ignored.
Users forced to select an amount even though there is only a single amount
By boardboss on December 19, 2024
Installed, activated, and configured the plugin. In the store, you can see the gift card and the amount. However, there is a dropdown that must also be selected for the amount. If you remove the option to pick an amount (because you only offer one amount) in the gift card setup, you receive no warning. In the frontend, users can never add a gift card to the cart because there is no longer an amount dropdown to select the single amount.
not compatible with CURCY - Multi Currency
By egkhoury on December 18, 2024
I am satisfied overall but when a gift card is bought in a foreign currency using CURCY - Multi Currency plugin, the credited amount is completely incorrect. I am not talking about an approximation here, but a completely inconsistent amount.
I have talked to the support and they may have tried but the result is still incorrect after many months.
I have renewed for a year in a hope they correct, but I won't renew again if it is not solved.
WARNING - Does not work with Woocommerce Blocks
By thewebserf on November 24, 2024
If you must use Woocommerce Blocks, this plugin will not work at all. You will be able to sell a gift certificate but the customer cannot use the gift certificate.
Company does not disclose this information, so if you are using WooPay, or something similar that has full block dependency, it will not work and they will not issue a refund. You will have to take it up with your CC company.
Customer support is the worst on their best day. If you get a reply within a week, be happy.
NICE SUPPORT AND NICE PLUG
By otroestilo on November 22, 2024
Support help me with some issue created by a own plugin! It was correct and gentle
Looks very cheap
By artmas on November 14, 2024
Very nice and easy functionality, but email templates looks cheap and not editable as we though. Asking for refund. Support doesnt reply, it looks like plugin is abandoned.
Good features
By antoinepp on November 11, 2024
The plugin has great features. The documentation is OK, and the support answers and helps.
Great plugin, great support!
By ellounta on September 30, 2024
Great plugin and great support, thank you!