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About Live Chat, WordPress Website Chat Plugin, Helpdesk Customer Support WP Live Chat App: Chatway
Chatway is a live chat app for WordPress that allows you to chat with your website visitors in real-time. It provides customer support through live chat, FAQ, and chat buttons like WhatsApp and Facebook Messenger, improving customer satisfaction and increasing lead generation. With Chatway, you can engage with your customers, provide personalized assistance, and enhance the overall user experience on your website.Screenshots
Frequently asked questions
Why do I need Helpdesk Live Chat for my website?
Implementing live chat on your website allows customers to receive instant assistance, enhancing their experience and increasing satisfaction. Live chat facilitates quick issue resolution and builds trust in your brand. Utilize helpdesk live chat, FAQ, chat buttons (WhatsApp, Facebook Messenger, and more) as a proactive tool to engage website visitors.
How can Chatway help with lead generation?
Chatway's helpdesk live chat, FAQ, and chat buttons (WhatsApp, Facebook Messenger, and more) can be used as a proactive tool to engage website visitors. You can initiate conversations, answer inquiries, and guide potential customers, converting their interest into valuable leads. Live chat enables real-time interaction, fostering meaningful connections.
Can Chatway help with customer feedback?
Yes, you can embed helpdesk live chat to gather instant feedback from your website users. Engage them in real-time conversations, addressing concerns, and collecting valuable insights. Live chat transforms your website into an interactive platform for constructive feedback.
How does Chatway support sales?
Chatway can boost your e-commerce sales by integrating live chat & FAQ for personalized customer assistance during the buying process. Guide users through product selection, address queries, and offer real-time customer support, enhancing the overall shopping experience.
Changelog
1.3.1
Improved compatibility of Chatway live chat plugin with cache plugins
1.3
After this update you’ll see a pending messages icon for new live chat messages even when the Chatway live chat plugin is launched. E.g. while adding products to your WooCommerce store you can see that there are live chat messages waiting for you.
1.2.9
Log in page update
1.2.8
Support for older WordPress versions
1.2.7
When logged-in visitors start a chat with you, their name, email, and profile picture are automatically synced with Chatway live chat, making it easy to see who you’re chatting with
1.2.6
FAQ bug fixed
1.2.5
Chatway live chat activation improvement
1.2.4
Minor JavaScript bug fixed
1.2.3
Full screen live chat view improvement
1.2.2
Profile bug fixed
1.2.1
Cache plugins compatibility (LiteSpeed Cache, WP Rocket, Speed Optimizer, and more)
1.2
Improved sign up page for Chatway live chat
1.1.9
Compatibility with cache plugins: WP Rocket & Speed Optimizer by SiteGround
1.1.8
WordPress 6.5 compatibility
1.1.7
Fixed log in bug
1.1.6
Improved design for the Chatway live chat plugin interface
1.1.5
Chatway live chat sign up flow improvement
1.1.4
Fixed log out bug
1.1.3
Added the option to copy the code manually from the live chat dashboard (only relevant if want to install it on non-WordPress websites without using the Chatway live chat plugin)
1.1.2
Added RTL menu WordPress support
Added cache support
1.1.1
Improved sign up flow for Chatway live chat and small issues fixed
1.1
Chatway live chat launch ?
