BetterDocs - Best Documentation & Knowledge Base Plugin

About BetterDocs – Best Documentation & Knowledge Base Plugin

BetterDocs is a WordPress plugin that helps you create a stunning knowledge base for your customers, reducing support tickets and improving customer experience. It offers features such as ready-made templates, advanced search, table of contents, and compatibility with page builders like Elementor and Gutenberg.

Screenshots

BetterDocs – Best Documentation & Knowledge Base Plugin screenshot

Frequently asked questions

Do you want to reduce your support pressure immediately?

Yes, BetterDocs will help you create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversation.

How can BetterDocs reduce support tickets?

BetterDocs allows visitors to instantly find the answers they are searching for without having to wait for the support team, thus reducing support workload.

What are the top features of BetterDocs?

Some of the top features of BetterDocs include stunning readymade template designs, in-built theme customization option, Table of Contents or Sticky TOC, advanced live search, advanced list view and grid view feature, multiple knowledgebase management, role management, integration with analytics, compatibility with Elementor Page Builder, and more.

Can BetterDocs be used with Gutenberg Editor?

Yes, BetterDocs is fully compatible with Gutenberg Editor and offers several blocks and patterns for easy design of documentation pages.

Is BetterDocs compatible with Elementor Page Builder?

Yes, BetterDocs is 100% compatible with Elementor Page Builder and allows you to design amazing single docs and docs archive pages without any hassle.

Changelog

3.8.12 – 24/02/2025

Fixed: FAQ Builder was not visible to the admin.
Few minor bug fixes and improvements

3.8.11 – 12/02/2025

Added: Author template to display docs authored by specific users.
Added: Docs order option for the Sidebar Elementor widget.
Fixed: Multiple Customizer controls not working for Rustic, Essence, and Sleek layouts.
Fixed: Reaction icon missing in the Essence layout.
Few minor bug fixes and improvements

3.8.10 – 03/02/2025

Fixed: Initial search response failed for modal layout
Few minor bug fixes and improvements

3.8.9 – 21/01/2025

Added: New FAQ Retro Layout
Added: Dropdown option to display all Admin Panel FAQs by page number
Added: Option to remove “Home” from breadcrumbs from Settings
Added: Option to enable default expanded FAQ group
Added: Option to change Feedback Form labels
Fixed: Search Fetch URl Related Issue
Few minor bug fixes and improvements

3.8.8 – 14/01/2025

Few Minor Bug Fixes & Improvements

3.8.7 – 19/12/2024

Fixed: Glossaries import not importing descriptions
Few minor bug fixes and improvements

3.8.6 – 17/12/2024

Fixed: Fatal error related to Elementor 3.26
Few minor bug fixes and improvements

3.8.5 – 15/12/2024

Fixed: Nested sub-category doesn’t show if the parent category doesn’t have any docs assigned
Few minor bug fixes and improvements

3.8.4 – 09/12/2024

Improved: Security Improvement with Input Sanitization
Fixed: Errors reported by Plugin Check (PCP)
Few minor bug fixes and improvements

3.8.3 – 05/12/2024

Fixed: Translation loading for the ‘betterdocs’ domain being triggered too early
Few minor bug fixes and improvements

3.8.2 – 20/11/2024

Added: Elementor widget to display tags.
Fixed: Multiple categories assigned Docs were not displaying correctly when the order was changed.
Fixed: Conflict with the Essential Blocks “Accordion block”.
Few minor bug fixes and improvements

3.8.1 – 14/11/2024

Few minor bug fixes and improvements

3.8.0 – 14/11/2024

Added: Sleek Layout for the Category Box block
Added: Abstract Layout for the FAQ block
Added: Modal Layout for the Search block
Added: New Layout for the Sidebar block
Added: New Layout for the Breadcrumb block
Added: Archive Header block
Added: New Layout for the Archive Docs block
Added: Reading Time block
Added: Docs Tag block
Added: New Layout for the Print block
Added: New Layout for the Reactions block
Added: New Layout for the Social Share block
Added: Docs Page Sleek Layout pattern
Added: Doc Category Sleek Layout pattern
Added: Single Docs Essence Layout pattern
Added: Single Docs Rustic Layout pattern
Added: Docs category order option for the Instant Answer ‘Home’ section
Added: Controller for customizing Sub Categories & Last Updated text
Added: Search option for Glossaries and FAQ builder
Added: Pagination for docs on the Category Archive page
Added: Custom Icon option for Reactions
Fixed: Conflict with YoastSEO
Fixed: Doc title not showing in the print option when using an FSE theme
Fixed: Popular docs widget displaying draft/private docs in the list
Fixed: Import/Export not working properly when exporting FAQ
Few minor bug fixes and improvements

3.7.3 – 22/10/2024

Fixed: Conflict between the ‘moment’ JS library and other plugins when using the Category Grid Block
Few minor bug fixes and improvements

3.7.2 – 14/10/2024

Fixed: Throwing errors during migration
Few minor bug fixes and improvements

3.7.1 – 10/10/2024

Added: Hamburger navigation for Sidebar and Table of Contents on mobile and tablet devices.
Added: Option to enable/disable the Author Box for single docs in the Customizer.
Fixed: CSS conflict with ordered/unordered lists in single docs content.
Fixed: Docs not displaying in the admin dashboard when a large number of users are present.
Fixed: Archive List block appearing blank in the FSE doc-category template.
Fixed: Privacy protection malfunction in the admin dashboard’s Docs quick edit.
Fixed: “Docs Sidebar” widget in Elementor single docs templates not working in certain cases.
Fixed: Layout changes made in the BetterDocs UI not displaying assigned docs properly.
Fixed: “Explore More” button hover effect not working in the Category Grid block.
Added: Notice for block-based themes regarding issues with the customizer not working.
Few minor bug fixes and improvements

3.7.0 – 01/10/2024

Added: New Doc Layout | Sleek Layout
Added 2 New Single Docs Layout | Essence & Rustic Layout
Added: New Category Archive Layout | Sleek Layout
Added: New Search Layout | Modal
Added: New FAQ Layout | Abstract Layout
Added: New Elementor Widget | Doc Category Archive Header
Added: New Layout options inside Elementor
Few minor bug fixes and improvements

3.6.6 – 12/09/2024

Updated: OpenAI GPT model for ‘Write with AI’.
Added: FAQ and Glossaries in Import/Export.
Added: BetterDocs Order option for the Docs Order in the BetterDocs Category Grid block.
Fixed: Related Docs Elementor widget | heading not changing.
Few minor bug fixes and improvements

3.6.5 – 13/08/2024

Fixed: “Write with AI” button missing in the Docs editor
Fixed: Labels on TOC and Single Docs email feedback forms are not translatable
Fixed: Broken styles in the Single Docs print view
Fixed: Creating a new FAQ group does not refetch newly created data in the FAQ Dashboard
Few minor bug fixes and improvements

3.6.4 – 25/07/2024

Fixed: Throwing Error message related to Single Docs feedback
Fixed: “failed to open stream: No such file or directory” error
Few minor bug fixes and improvements

3.6.3 – 16/07/2024

Fixed: Unequal height issue in ‘Grid’ layout mode for BetterDocs Category Grid Elementor widget.
Few minor bug fixes and improvements

3.6.2 – 09/07/2024

Improved: Added active and active hover color options for the Elementor widget “Docs Breadcrumb”.
Improved: BetterDocs Admin Dashboard scripts loading only on BetterDocs admin pages
Few minor bug fixes and improvements

3.6.1 – 08/07/2024

Few minor bug fixes and improvements

3.6.0 – 08/07/2024

Revamped: Dashboard UI/UX for Drag & Drop Builder and Advanced List View
Few minor bug fixes and improvements

3.5.9 – 01/07/2024

Fixed: Customizations for the docs page from FSE were not working
Fixed: Changing the “Encyclopedia Root Slug” not updating the path for single Encyclopedia items
Fixed: Single Doc Elementor template was loading customizer CSS
Fixed: HelpScout migration not completing
Few minor bug fixes and improvements

3.5.8 – 11/06/2024

Fixed: Edited Sample CSV file returning an error
Fixed: Drag and drop sorting not working for Docs
Fixed: Category Grid block’s masonry layout showing an error in the editor
Few minor bug fixes and improvements

3.5.7 – 27/05/2024

Added: Option to change the feedback icon for the Elementor widget.
Added: Docs list icon change option.
Fixed: Category hierarchy malfunctioning during import/export.
Few minor bug fixes and improvements

3.5.6 – 13/05/2024

Improvement: Added an option to select the number of sub-categories to display in the Gutenberg Category Grid block.
Improvement: Enhanced customizable estimated reading time feature.
Improvement: HelpScout migration in the Background Process.
Improvement: Implemented template overrides from the theme.
Improvement: Improved performance by reducing additional JS files.
Improvement: Removed server-side object caching when creating new docs.
Fixed: Resolved an issue where including or excluding FAQ groups resulted in an error.
Fixed: Corrected the word count display issue for Persian language in docs.
Fixed: Resolved the issue where the Sidebar Elementor Widget was not displaying in translations.
Fixed: Addressed the problem where deleting a document did not delete its analytical data.
Fixed: Removed the Ascending/Descending order option for BetterDocs Order.
Few minor bug fixes and improvements

3.5.2 – 18/04/2024

Added: Customizer options for Single Docs reaction sections.
Added: P tag select option in customizer where there are options to change HTML tags.
Improvement: Elementor Search Form styling options.
Fixed: BetterDocs is conflicting with the Searchanise plugin.
Fixed: Estimated reading time for Single Docs is not working with the Persian language.
Fixed: TOC URL not showing properly for the Persian language.
Few minor bug fixes and improvements

See changelog for all versions.

BetterDocs – Best Documentation & Knowledge Base Plugin