Excellent support
By garycorcoran on February 10, 2025
Worked with the developers supporting me in an unusual reverse proxy situation. Couldn't be more supportive. A great help!!!
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By Klaus Kullmann (amafino) on November 17, 2024
Unbedingt Hinweise zu Cache-Plugins beachten.
Edit: 17.11.24 Immer wieder einmal ohne funktion nach update
Crashed our website - again
By patrickhs on June 10, 2024
Updates are so far behind it is no longer compatible with the latest versions of Wordpress/WooCommerce. This is the second time in 3 years I have had to remove it to get my website back online. It's crazy that a company the size of Amazon can't keep a simple plugin like this updated. We have regular customers that were using this who now have to go a new route because of this.
Don't waste your time.
By z8eldred on April 24, 2024
It doesn't work. Come to think of it very few payment methods by Woocommerece work well. Each update creates headaches.
Terrible account registration process and support
By tia44oth on March 29, 2024
I don't recommend Amazon Pay. Terrible service and account registration process. I have opened an account with them and their system won't accept my charge method despite the card ticking all of the boxes of their requirements. I keep on getting error messages that 'something went wrong'. I have about 10 back and forth emails with their incompetent customer services team who fails to provide 'support' to resolve the issue. Proceeding with closing the Amazon Pay account. I was able to open an account with one of their competitors in 5 minutes.
Works without problems for me + great support
By lucafriedrich on February 16, 2024
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Excellent customer support
By elysianlifestyle on January 12, 2024
Excellent support in helping with establishing my site
Suspended without warning, unable to dispute/resolve timely
By meloyelo51 on November 24, 2023
Definitely do not recommend as your only payment gateway...make sure you have a backup.
Been using for about 2 years. They have never updated the fees to the sales page like all other payment gateways, so you have to login everytime you make a sale to see the charged fee amounts. This has always bothered me and suggested to developers several times in the past. This week they disable my site without warning saying violation of TOS for accepting donations and not being a non profit. Phone call cannot resolve, have to email as a dispute. The phone rep could not confirm of exact violation and said I should have received a warning first to give me time to correct it. I was then advised the dispute process via email may take several weeks to get an answer. Only thing I can think of is basically having an option to accept tips (which can't even be accepted via this plugin, only PayPal since there is no "product" or "item" to attach it to.)
Thanks for cutting me off right in the middle of the Black Friday/Christmas holiday rush.
Only works in the USA, EU, UK or Japan, nowhere else.
By lesliedeanbrown on November 14, 2023
Only works in the USA, EU, UK or Japan, nowhere else.🤷♂️
Otherwise it will clash with your main shop currency, in my case not allow me to keep default $AUD currency.
It should clearly state this in the description, but it doesn't.
Install. Register. Error. Uninstall.
By hekreates on October 18, 2023
It's a shame that a giant like Amazon has such a crappy plugin for Woocommerce. After wasting time registering for Amazon Pay we ended up uninstalling the plugin because it says that Amazon Pay is not available on our website.
We connected our Amazon Pay account in the settings, automatically, and we also did it later manually, but nothing, it doesn't work.
We will continue to use Stripe and Paypal, which work perfectly.