Trash
By slimfitholsters on January 3, 2025
Total trash company. I contacted them multiple times to try to fix the issue with my orders not syncing to ship station they say they will contact me via email and have not sent one email to me. I opened a ticket to try to get this resolved and nothing is being done for the past week. This keeps happening multiple times the past 5 months and im so sick of this.
ShipStation Free Plan is a Clickbait to get subscribers!
By webifym (webifymedia) on July 9, 2024
How good can it be a service that relays on deceiving tactics to enroll customers and get their data and info!! I decided to give ShipStation a shot because they offer a Free Plan for small business with only a few orders a month but it was only a clickbait. After subscribing, they automatically added me to a paid plan without option to downgrade. One hour wasted subscribing, setting up account, and contacting customer support only to learn they don’t offer the free plan included on their website.
Still no live rates
By Chadwickhugh on November 20, 2023
After waiting years (yes years) for a promised live rates integration with Woocommerce, we still have nothing. Forcing you to go to unreliable third-party plugins. Finally gave up on waiting and switched over to Easyship.
HORRIBLE CUSTOMER SERVICE
By itielcohenop on February 7, 2023
Stay away! They onboard you and then once the trial period is over NO ONE will talk to you. The platform charged us but did not credit the account so we could not ship AND the funds were frozen. You have to chat and demand and call and go crazy just for them to talk to you. THEY DONT CARE. They act like they're doing you a favor for even getting on the phone. It took us 4hrs just to speak with someone. STAY AWAY!!!
It works but don't expect frills
By tufty on November 3, 2022
Don't use ShipStation!
By tdk3hoe on August 17, 2022
Alright
By manwithnobrows on July 10, 2022
A must have
By dwdonline on June 8, 2022
Great
By billy252 on February 23, 2022
Poor support, poor docs, and broken links everywhere
By anphira on December 29, 2021