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Mailchimp for WooCommerce

Connect your store to your Mailchimp audience to track sales, create targeted emails, send abandoned cart emails, and more.
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Plugin Information

Join the 17 million customers who use Mailchimp, the world’s largest marketing automation platform, to develop their e-commerce marketing strategy. With the official Mailchimp for WooCommerce integration, your customers and their purchase data are automatically synced with your Mailchimp account, making it easy to send targeted campaigns, automatically follow up with customers post-purchase, recommend products, recover abandoned carts, and measure the ROI of your marketing efforts. And it’s completely free.

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Terrible support

By szch on May 24, 2023

We have been trying to get support for over a week now. Our website is not syncing with Mailchimp and no matter what we try the issue can't be resolved. We followed all the steps from Mailchimp assistant several times, had a chat with Penny and when we indicated her suggestions make no sense she just closed the chat. We have a paid plan but are not able to use the plugin. Just terrible and utterly frustrating! We'll probably just switch to a different plugin as Mailchimp is just causing stress at this point.

Non Compliance Issues and Lack of Support

By bcigroup on May 22, 2023

Apparently an automated system detected account content or actions that violated the Acceptable Use Policy, and my account was automatically suspended. These issues were not identified and my follow-up questions not answered.
A complete waste of time and effort using this plugin to build my marketing strategy. Very disappointed.

Sync Speed?

By alexemstudio on May 22, 2023

We are using the plugin to sync between woocommerce orders and mailchimp audiences. Unfortunately, too much time happen between the said purchases and the customer subscribing and the actual time it makes it in mailchimp (2-3 hours later). Which doesn't work in the context of our Journeys (for which we pay for mailchimp....). Emails need to arrive much closer to purchases.

We had many exchanges with Mailchimp support about that, and despite us asking for help or recommendations, they basically said there was nothing to be done (which I doubt).

So I'm trying here. Is there something to be done to improve that?? Technically speaking ? Thanks in advance....


By kone3 on May 6, 2023

I like MailChimp plugin !

Bad support

By Ceedjay (ewatts) on April 14, 2023

I have an issue with 1st sync ( 0 orders are sync) i asked to mailchimp and on this wordpress support some help since more than a month and no body can help me.

Will go for an other solution who care about customers.

This plugin made my products disappear from my store

By buddsbaits on April 5, 2023

Anyone who is tricked by the fancy talk of what this plugin can do be warned. I am using the storefront theme on wordpress so lets be real - its the original basic store theme that is supposed to work the best. If this plugin cannot work on that theme then good luck with other more tricky ones.

It connected to my store very easily then that was it for functionality. My entire products disappeared from my store page. I have tried everything reasonable to get it to work but sadly it just does not and has permanently destroyed my Woo store page. I have had to create another custom store page to ensure I can see any products at all.

For me I can well live without the plug in supposed features if there are such substantial hassles required to get it working, I have far better things to do than play around with buggy plugins. Think carefully if you really need it before installing and make back ups BEFORE touching this. Seems to somewhat defeat the point of the plug in if it makes your store products disappear doesn't it...

Good job!

By kxeilakos on March 28, 2023

I am happy using Mailchimp for WC

Works only for guest users

By geistesblitzer on March 24, 2023

Does not work for registered users - and hard to get support on this issue


By bobankomsha17121973 on February 19, 2023


Terrible slowed whole site down

By jane2023aurora on February 10, 2023

Installing this made my entire website have page load times of 1 to 3 seconds on a 500MBPS optic connection. Seriously awful, led to half a wasted day debugging the site and asking other people and the site hosting company before I disabled my plugins one by one. As soon as Mailchimp was disabled the site response time is super fast. This is a really bad plugin. DONT USE IT.

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