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The fast & visual way to understand your users.
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Hotjar helps you to connect the dots between what your users do and why—so you can confidently create and optimize user experiences that convert. See what your users see, ask how they feel, and connect 1:1, all from one powerful and intuitive platform.

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doesn't work

By karenelated on September 3, 2023

the plugin states connection is verified on all pages I checked. The site says I need to complete the installation before continuing.

My favourite analytics application

By kateeba on June 7, 2023

I have already tried a few analytics applications. However, I never found the right one. hotjar is easy to use and provides considerable insights even in the free version. Super. I can only recommend it.

Does not show up anywhere

By tecbay on May 26, 2023

I know that Hotjar is awesome, but this plugin was useless to me. After activating, it does not show anywhere. All I've got is a folder in the plugins directory.


By mbarabash on May 23, 2023

Went against the better judgment of 1 star reviews and tried this plugin anyway. Manually placed the code and did the WooCommerce setup. The plugin still can't receive data, but it gives a warning message that two code snippets are successfully installed.


By davethemedic on April 28, 2023

The plugin worked only on one of my two sites.

On the other site, I can see that it has added the tracking code to the header, but hotjar fails to find the code every time. Ironically, it worked on the site that had more plugins, features and custom code installed!

Just doing it manually will likely save you time

Disapoint for downgrading responses!

By teintensivo on July 7, 2022

I´ve been using this plugin for about a year (free account) and you suddenly took out the limit of survey responses (downgraded to 20 a month), got really disapointed because it was the only thing that could maintain your plugin working on my blog. Deactivated and uninstalled.

Wanted to try

By (mballew) on June 3, 2022

I really wanted to try hotjar, I always heard about it but never had occasion to try it until now but it has been 8 months since an update and it really seems like a very popular piece of work as been let go and no longer maintained for some reason, just running on namesake a guess and not really to make effort to continue the journey, sadly dissapointed I won't be able to try project, tried install of plugin and had error everyone else is reporting, so it seems like a dead project.

Great plugin!

By Maryna (marinka) on July 7, 2021

Thank you so much for your great plugin. I truly like it!


By davidharex on June 25, 2021

It's so impressive, see the user behaviors alive. The hotmaps and even the video function shows the way my users are surfing and using my website. Ideal for ux optimization.

Plugin is not working

By Homescriptone Solutions (homescript) on May 10, 2021

It seems the data isn't sent to Hotjar, finally I prefer using the JS integration directly.

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