Very complete and support is great
By 
webmasterscr on January 5, 2024
All is in the title! ;)
Poor customer service, no refund policy
By 
guyincognit0 on March 5, 2022
After installing the plugin it was very unresponsive on mobile, I had layout issues, pages overflowing outside the viewport width. Other than that it just has a very outdated look to it, which isn't shown on the CM website. The plugin looks like a site from the mid 2000s.
I requested help multiple times from their support, to which they just respond with links to their documentation with no reference, and half the time the link they send doesn't even answer your query.
After having a painful week back and forth with their support I asked for a refund as I had to seek another plugin that actually did as asked.
They refused a refund, unsurprisingly once I asked for my money back they were very quick to respond telling me why I couldn't get my money back. They wanted me to reinstall the plugin so they could address the issues I had brought to their attention a week before, absolutely laughable.
AVOID AVOID AVOID!
İMG preview not show
By 
nextworld25 on July 18, 2020
1-İmg preview not show, simple img url=https://abcd.com/abcd.png%2f . Script adding %2f.
2-download button not work! i click button but not work.
Please re update...
Sorry for bad english...
DO NOT BUY
By 
dragonetdesign on March 5, 2020
Do not buy any plugins from Creative Minds. Their plugins do not do what they claim and require you to download and install no less than 3-4 add-on plugins to get the functionality it should have out of the box. Plus once you have the now 4-5 plugins installed you will find it is missing one or more basic features that it really should have. For this particular plugin just trying to customize the user front end was impossible and after several emails to support I was told they would do it for me at a rate of $60 per hours and a minimum of 12 hours. There are always better options for less out there so please do your research before purchasing anything from Creative Minds. Oh and there is no demo or trial period so again do not waste your money because they will fight you for a refund when you realize they lied and their plugin isn't capable of doing what you expected without hours of additional customization by their ridiculously slow "experts".
Plugin work as expected
By 
jassimamini on July 31, 2019
Hello,
Plugin works as expected.
For the customisation, support gave all the necessary help.
Thank you.
Tried to delete, got this message: Fatal error: cannot access self
By 
KrisEnglish on January 14, 2019
Plugin was not what I was looking for, deleted it and now I can't access admin panel.
Beware onerous money-back promise
By 
jboriginal on September 5, 2018
I'm sure I'll be labelled as unreasonable in this review by CMinds.
All it is is a warning to potential users that they have no intention of honouring their money-back promise. Read their T&Cs VERY carefully.
CMinds goes to all lengths to prevent you from being refunded for a product that does not live up to my expectations.
Their attempt at 'support' is pitiful, and dismissive.
You've been warned.
don't trust this plugin
By 
vivekg9606 on August 9, 2018
This plugin attacked my site and delete index file on my hosting server last night.My site is not working. And its attacking my hosting server again and again.
Very Good Customer Support
By 
meganme517 on April 11, 2018
Premium support is very good. They helped me solve my issue within one day. The plugin works well and does what it is supposed to. intext:"Plugin: CM Download Manager"
Very good product and support
By 
chardo66 on December 7, 2016
Really useful plugin. Plus, both technical support questions about my multisite licence were resolved quickly and in a friendly way. Nice work.
