Do you want to reduce your support pressure immediately?

Yes, BetterDocs will help you create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversation.

How can BetterDocs reduce support tickets?

BetterDocs allows visitors to instantly find the answers they are searching for without having to wait for the support team, thus reducing support workload.

What are the top features of BetterDocs?

Some of the top features of BetterDocs include stunning readymade template designs, in-built theme customization option, Table of Contents or Sticky TOC, advanced live search, advanced list view and grid view feature, multiple knowledgebase management, role management, integration with analytics, compatibility with Elementor Page Builder, and more.

Can BetterDocs be used with Gutenberg Editor?

Yes, BetterDocs is fully compatible with Gutenberg Editor and offers several blocks and patterns for easy design of documentation pages.

Is BetterDocs compatible with Elementor Page Builder?

Yes, BetterDocs is 100% compatible with Elementor Page Builder and allows you to design amazing single docs and docs archive pages without any hassle.

BetterDocs - Best Documentation & Knowledge Base Plugin

Features Download’s trend Changelog Reviews

Reduce Support Tickets Now

Create a stunning knowledge base with better docs & FAQs to provide instant help to your customers, reducing support tickets and improving customer experience.

Power Up Knowledge Base

Instantly find answers without waiting for support and reduce support workload.

Faster Customer Support

82% of customers prefer online knowledge bases. Create a resourceful documentation page that allows your customers to find answers quickly, reducing the need for support tickets and improving response time.

Customize Your Docs Easily

With BetterDocs, you can easily create and organize your documentation page with stunning templates and customization options, making it unique to your brand and enhancing the user experience.

Author’s Site

3.5.8 – 11/06/2024

Fixed: Edited Sample CSV file returning an error
Fixed: Drag and drop sorting not working for Docs
Fixed: Category Grid block’s masonry layout showing an error in the editor
Few minor bug fixes and improvements

3.5.7 – 27/05/2024

Added: Option to change the feedback icon for the Elementor widget.
Added: Docs list icon change option.
Fixed: Category hierarchy malfunctioning during import/export.
Few minor bug fixes and improvements

3.5.6 – 13/05/2024

Improvement: Added an option to select the number of sub-categories to display in the Gutenberg Category Grid block.
Improvement: Enhanced customizable estimated reading time feature.
Improvement: HelpScout migration in the Background Process.
Improvement: Implemented template overrides from the theme.
Improvement: Improved performance by reducing additional JS files.
Improvement: Removed server-side object caching when creating new docs.
Fixed: Resolved an issue where including or excluding FAQ groups resulted in an error.
Fixed: Corrected the word count display issue for Persian language in docs.
Fixed: Resolved the issue where the Sidebar Elementor Widget was not displaying in translations.
Fixed: Addressed the problem where deleting a document did not delete its analytical data.
Fixed: Removed the Ascending/Descending order option for BetterDocs Order.
Few minor bug fixes and improvements

3.5.2 – 18/04/2024

Added: Customizer options for Single Docs reaction sections.
Added: P tag select option in customizer where there are options to change HTML tags.
Improvement: Elementor Search Form styling options.
Fixed: BetterDocs is conflicting with the Searchanise plugin.
Fixed: Estimated reading time for Single Docs is not working with the Persian language.
Fixed: TOC URL not showing properly for the Persian language.
Few minor bug fixes and improvements

See changelog for all versions.

Amazing Betterdocs!

By lokirj on June 15, 2024

Great product!
Amazing support!
:D

Great product with an amazing support

By luke777pl on June 14, 2024

This is my favorite plugin of this type. I have previously checked other solutions available on the market, but BetterDocs definitely suits my needs the best. It also seems to be the most mature product and, above all, trouble-free in operation. My impressions of use were so good that I decided to buy the full version (Pro) of this plugin and I was not disappointed. BTW Support is amazing!

Excellent KB plugin, super support!

By tkeugene on June 6, 2024

I was able to seamlessly migrate my website from a different theme/plugin to Betterdocs.
Good clarity of usage and navigation. Cool features; just too much being offered for free!

You haven't met their support. Knowledgeable, generous with what they know, customer obsessed, responsive!

Thank you Tracy D for your help!

Comprehensive Documentation

By mariawong16 on June 4, 2024

BetterDocs has greatly improved the documentation capabilities of my website.

Great plugin and best support ever!

By tommyg29 on June 3, 2024

Great product with a lot of features, even in the free version. And best support I've ever received for a WordPress plugin, with special thanks to Tracy!

Great plugin!

By daymanmedia on June 3, 2024

Highly recommended!

Listening Well and Getting It Right!

By John (JJD3) on May 30, 2024

I was having a problem which was hard to describe fully and involved a number of "moving parts"...Rather than guess what I meant Loren suggested i screen cast what was going on... and guided me to use Loom to put it together. A first for me. I sent it along and very shortly thereafter came a full video demonstration of what the issue was and how to do it. Thrilling. Felt like the "new age" of support. Despite my neophyte, learner status Loren went above and beyond to help. Count me a loyal customer. Thanks. - John Daly

Perfect Support

By dawnofthedread on May 24, 2024

Just a few screenshots were enough for Santos to know why I couldn't activate my Plugin. Best support, also very quick!

Fantastic fast support

By Amanda Lucas (alucas36) on May 23, 2024

Even on the free plan you get great support. The plugin is wonderful and works well - love the new AI integration too. Very happy indeed.

Now with Template Overrides!

By Preston (pkdsleeper) on May 21, 2024

I am SO PLEASED that BetterDocs now supports Template Overrides. This gives me the option to more deeply integrate BetterDocs into our custom designs and layouts. We do understand the direction WordPress is headed in, and the number of popular Page Builders out there. But by far the largest cohort are not Elementor and Gutenberg (or at least not yet). Now I can confidently use this tool in more scenarios.

Thank you so much for listening through my gripes and complaints, and working with me to make this happen! After 5 years, I can use it like I want!

Well Done, WP Developer.

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