Subscription Service
By jimsteinsharpe on June 13, 2025
Quick Response, 24/7, Very happy with service support
Good spam prevention and good support
By Denhomer on June 11, 2025
filters almost all spam on my site and support was quick to respond when asking questions.
Top-notch plugin
By daumantukas on June 2, 2025
It has a lot of free capabilities and on top of that it supports non profit organisations, this plugin deserves more attention than it currently has. Communication with the support is easy, polite and fast, I didn't need to wait days or even hours. Usage of the plugin is quite straightforward, this plugin has rich documentation, so it took minutes to set it up. Best of the best, thank you!
Ditched after years
By IainPurdie on May 31, 2025
I started using Wordpress Forms on my site and found that Akismet automatically (and forcibly) is used on these if installed. You cannot disable this connection. After a month I realised that it had gathered dozens of form responses as spam, and not a single one was a true positive. The most it lets me do is mark them as "not spam".
I now have these many messages stuck in Wordpress with no simple way to get them to where they should have gone (ie our mailbox). That's dozens of customer emails I didn't see. That's money lost. If any spam does get sent from a Form then our own email servers will handle it. I don't need Akismet sat in the middle stealing all the messages.
As with so much Jetpack stuff over the last year or so, the more they've started to charge for things, the worse the products have become. I've uninstalled it and will find something else that I can actually trust and which is functional (or at least includes an option to exclude it from certain areas of WordPress).
Excellent in support
By Mahdi Zolfaghari (mahdizk) on May 17, 2025
Fast Response and Nice Guarantee with 24/7 Support.
Garbage, misses hundreds of spam emails
By Circuit Basics (smithy468) on May 15, 2025
This plugin has turned to trash like most other Automattic plugins. It used to work fine until a few months ago when it started missing tons of spam comments. Now the plugin misses about 100 spam comments per week. I have to constantly log in, add the spam URLs to the disallow box in the discussion settings, then delete the comments. It takes forever now.
Here's a suggestion - when a user marks a comment as spam, please automatically add the IP address and email to a disallow list. This would save us time having to enter disallow keywords for every single comment spam that Akismet has missed.
Simply Works Well
By bobbyblaze on May 3, 2025
Software that simply works.
Good Service for Non-Profit
By Cee (Chengfucius) on April 18, 2025
They were very quick in making sure one of my clients' website is registered as non-profit. Super responsive.
Does what it promises
By vlih on April 9, 2025
I don't know how she does it, but it works really well.
Good Customer Support
By Jake Stoddard (jhstoddard) on April 2, 2025
Customer service was friendly and understanding.